Reviews & Reputation Management
78% of homeowners choose the contractor with the highest rating and most recent reviews. Our system automatically requests reviews the moment a technician completes a job, intercepts negative feedback before it goes online, and drafts professional public responses across all trade businesses.
Genuine review requests, monitoring, AI-drafted responses, and customer-feedback reporting
Autonomous Review Generation & Sentiment Protection
Automated execution steps from initial homeowner trigger to verified CRM dispatch completion.
Autonomous Pipeline Execution
Job Completed Trigger
Technician marks invoice paid in CRM; triggers instant review sequence.
Frictionless Sentiment Check
Homeowner receives friendly text asking for a 1-5 star service rating.
Smart Routing Gateway
5-star ratings sent to Google with 1-click link; 1-3 star ratings routed directly to manager.
AI-Drafted Public Response
AI crafts SEO-optimized response acknowledging specific technician and service performed.
Built Specifically for the Trades
Explore the sub-services, trade applications, and enterprise capabilities included in this module.
Interconnected System Capabilities
Automated Post-Job Review Inquiries
Sends friendly SMS review requests within 15 minutes of job completion when customer delight is highest.
Smart Negative Feedback Intercept
Private rating gateway that routes 1-3 star feedback to ownership for immediate customer recovery.
AI-Drafted Keyword Responses
Instantly prepares professional, localized responses referencing specific services for SEO benefit.
Multi-Platform Reputation Monitoring
Monitors Google Business Profile, Yelp, Facebook, and Angi with real-time alert notifications.
Technician Performance Scorecards
Tracks customer satisfaction and review counts by individual technician to incentivize excellence.
Field-Tested Applications
Finishing a $75,000 whole-home remodel where clients are thrilled with the craftsmanship.
Homeowner frustrated about a late technician arrival about to leave an angry 1-star public rant.
Competitor running aggressive review generation has 350 reviews while you have 48.
Technicians completing panel upgrades and generator installs with zero incentive to ask for reviews.
Transparent structure with initial setup, CRM webhook mapping, and ongoing maintenance. Zero lock-in contracts.
Native Field Software Integrations
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