Terms of Service
Our commitment to reliable, enterprise-grade service delivery.
Legal Documents
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maillegal@ironlooplabs.comLast updated: October 2023
01Acceptance of Terms
By accessing or using IronLoop Labs services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the service.
02Service Reliability & Uptime
We guarantee a 99.9% uptime SLA for our core automation systems. In the event of scheduled maintenance, clients will be notified 7 days in advance. Redundancy systems are built into all critical data flows.
03API & Integration Limits
Usage of our API and third-party integrations (EHR, CRM, etc.) is subject to rate limits to ensure system stability. Exceeding rate limits may result in temporary throttling. Custom rate limits are available for Enterprise clients.
04Liability & Warranties
While our AI agents are highly accurate, they are not intended to replace licensed medical or legal professionals. IronLoop Labs is not liable for errors in third-party data entry or misinterpretation of complex conversational intent beyond the trained scope.